FAQ

Frequently Asked Questions

What is a satin pillowcase?
A satin pillowcase is a pillowcase with a smooth, softly reflective finish. It is chosen for its sleek texture, subtle sheen, and elegant look on the bed.

Does the pillowcase have a zipper?
Yes, the pillowcase has a hidden zipper closure for a clean look and secure fit.

Which sizes are available?
Our pillowcases are available in Standard, Queen, and King sizes.

What size should I choose?
Choose the size that matches your pillow insert. If you are unsure, we recommend measuring your pillow before ordering to make sure the fit is right.

What are the pillowcase measurements?
Standard: 20" × 26" / 51 × 66 cm
Queen: 20" × 30" / 50 × 75 cm
King: 20" × 36" / 50 × 90 cm

How should I style a satin pillowcase?
Use one satin pillowcase as a soft accent or choose a matching pair for a more complete bedroom setting. Neutral colours work well with calm, minimal bedrooms, while deeper shades can add contrast.

Is it suitable for everyday use?
Yes, the pillowcase is designed for everyday bedding and simple bedroom styling.

Can I machine wash it?
Yes. Wash cold on a delicate cycle, preferably inside out. Use mild detergent, avoid bleach, and air dry where possible.

Do you offer free shipping?
Yes, free shipping is available on all orders.

How long does delivery take?
Estimated delivery is currently 8 to 15 business days. Delivery times may vary depending on your location and order details.

Can I return my order?
Returns are available according to our return policy. Please review the return conditions before placing your order.

Which payment methods do you accept?
Available payment methods include American Express, Apple Pay, Google Pay, Klarna, Maestro, Mastercard, Shop Pay, Union Pay, and Visa. Additional options may appear at checkout depending on your location.

How can I contact Lune and Linen?
You can contact us by WhatsApp at +31 6 44920164 or by email at customer@luneandlinen.com.

When can I expect a response?
We usually respond within 24 hours. Customer service is available Monday to Friday, 09:00 to 17:00 GMT+8.

Where is Lune and Linen located?
Lune and Linen is headquartered in Noord-Brabant, The Netherlands.

Can I buy a satin pillowcase as a gift?
Yes. A satin pillowcase makes a simple and thoughtful gift for a new home, birthday, bridal moment, or personal bedroom update.